At TRIPAWAY JOURNEY PVT LTD, we strive to ensure that your travel experience is seamless and enjoyable. If you need to cancel or modify a booking, please review our refund policy below:
Eligibility for Refunds
Refunds are available for bookings made for accommodation, tours, activities, and other non-flight related services.
Refund eligibility is subject to the cancellation policy associated with each service at the time of booking.
In the event of a cancellation by the service provider, a full refund will be issued.
Refund Process
To initiate a refund, please contact our customer support team with your booking reference number and cancellation request.
Refunds will be processed and credited to the original payment method used at the time of booking.
Refund Timeline
Once your refund request is approved, the funds will be credited to your original payment method within 6-8 business days.
Processing times may vary depending on your payment provider.
Non-Refundable Bookings
Certain services may be non-refundable, as specified at the time of booking. Please review the terms and conditions for each service before confirming your reservation.
Changes to Booking
If you wish to change your booking, please contact our customer service team. Changes are subject to availability and may incur additional charges.
Contact Us
For any refund-related queries, please reach out to our customer support team via info@tripwayjourney.com.
Thank you for choosing TRIPAWAY JOURNEY PVT LTD We are here to help ensure that your travel plans are hassle-free.
Tripaway Journey Private Limited
T02-3rd Floor B-15, Sector 1, Noida, Uttar Pradesh 201301